Shipping Policy

At IMACART, we aim to deliver your orders safely and conveniently.

Shipping & Delivery Time

• Orders are processed within 1–3 business days.

• Estimated delivery time is up to 7 days from the date of dispatch, depending on your location and courier service.

• Delivery times may vary due to unforeseen circumstances, weather conditions, or courier delays.

Order Tracking

Once your order is shipped, tracking details may be provided through your registered contact information, where available.

Shipping Delays

IMACART is not responsible for delays caused by courier services, natural events, or other circumstances beyond our control. However, we will do our best to assist you.

Contact Us

For shipping-related questions, please contact us at:

Email: imacart.info@gmail.com

Return & Refund Policy

At IMACART, customer satisfaction is important to us. We offer a 5-day return policy, allowing you to request a return within 5 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The product must be unused and in its original condition.

• The product must be returned with its original packaging, accessories, and tags, where applicable.

• Proof of purchase or order details must be provided.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery with your order details and clear photos of the product.

How to Request a Return

To request a return, email us at imacart.info@gmail.com with your order number, reason for return, and supporting photos if applicable. Our team will provide the next steps.

Refunds

Once your returned product has been received and inspected, we will notify you whether your refund is approved. Approved refunds will be processed to the original payment method, where possible. The time taken for the refund to appear may depend on your payment provider.

Non-Returnable Items

Products that have been used, damaged after delivery due to improper handling, or returned without their original components may not qualify for a return, subject to applicable consumer protection laws.

Contact Us

For return and refund assistance, please contact:

Email: imacart.info@gmail.com